Delete Your Account

We're sorry to see you go. Here's how to request account deletion.

Warning: Account deletion is permanent and cannot be undone. All your data including order history and saved addresses will be removed.

How to request account deletion

  1. 1Send an email to info@vilgo.in from the email address or phone number associated with your account.
  2. 2Use the subject line: Account Deletion Request
  3. 3Include your registered phone number in the email body so we can identify your account.
  4. 4We will process your request within 30 days and send a confirmation once your account has been deleted.

What data is deleted

Data TypeActionRetention
Name & phone numberDeletedWithin 30 days
Saved addressesDeletedWithin 30 days
Cart & preferencesDeletedWithin 30 days
Order historyRetainedKept for 90 days for dispute resolution, then deleted

Questions?

If you have any questions about account deletion or your data, contact us at info@vilgo.in.